tg77.com Privacy
Policy Protection Commitment

1. Introduction

tg77.com ("tg77.com," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online casino and sports betting platform at tg77com.vip and any associated mobile applications (collectively, the "Platform"). This Privacy Policy ("Policy") describes how tg77.com collects, uses, stores, shares, and protects your personal information when you access or use the Platform.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. Where applicable, we also observe internationally recognized data protection principles.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your relationship with tg77.com.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, tg77.com acts as the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform. As PIC, tg77.com determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

tg77.com has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data privacy laws and this Policy. You may contact our DPO using the details provided in Section 16 of this Policy.

3. Personal Data We Collect

tg77.com collects the following categories of personal data from players and Platform users:

tg77.com does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, health information, or political/religious affiliations.

4. How We Collect Your Data

tg77.com collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically through cookies, web beacons, log files, and similar tracking technologies when you access the Platform;
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud partners; payment data from GCash, Maya, and banking partners as part of transaction processing;
• Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with licensing compliance or investigations.

5. How We Use Your Personal Data

tg77.com processes your personal data for the following purposes:

• Account management: Creating, maintaining, and administering your tg77.com player account, including verifying your identity and age (21+) in accordance with Philippine gaming regulations;
• Platform operation: Providing access to games, processing bets, crediting winnings, and delivering all features of the tg77.com Platform;
• Financial transactions: Processing deposits via GCash, Maya, and Philippine bank transfers; processing withdrawal requests; maintaining accurate financial records;
• Regulatory compliance: Meeting our obligations under PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws;
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, bonus abuse, and other security threats;
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior and administering responsible gaming tools such as deposit limits and self-exclusion;
• Customer support: Responding to your inquiries, resolving disputes, and providing technical assistance;
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by applicable law. You may opt out at any time;
• Platform improvement: Analyzing usage data to improve the performance, features, and user experience of the tg77.com Platform.

6. Legal Basis for Processing

tg77.com processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your tg77.com account, process transactions, and deliver gaming services;
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR licensing conditions, AMLA reporting obligations, and NPC data privacy requirements;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and analytics, where such interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

tg77.com may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash (Mynt), Maya (Voyager Innovations), and Philippine banking partners, for the purpose of processing deposits and withdrawals;
• KYC and identity verification providers: Third-party service providers engaged to verify your identity and age in compliance with regulatory requirements;
• Fraud prevention and AML partners: Service providers that assist tg77.com in detecting and preventing fraudulent activity and money laundering;
• IT and infrastructure providers: Cloud hosting, database, and cybersecurity service providers that support the operation of the tg77.com Platform;
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulatory directive;
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party service providers engaged by tg77.com are required to process personal data only on our documented instructions and to implement appropriate technical and organizational security measures. tg77.com does not authorize any third party to use your personal data for their own independent purposes.

8. Data Retention

tg77.com retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with PAGCOR licensing requirements and AMLA obligations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act;
• Gaming history: Retained for three (3) years from the date of each gaming session, for dispute resolution and regulatory audit purposes;
• Customer support communications: Retained for two (2) years from the date of the last interaction;
• Marketing consent records: Retained for the duration of your account and for one (1) year after withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with tg77.com's data disposal procedures. Anonymized data may be retained indefinitely for statistical and analytical purposes.

9. Data Security

tg77.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and the tg77.com Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest, including financial information, is encrypted using AES-256 encryption;
• Access controls: Access to personal data is restricted to authorized tg77.com personnel and service providers on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication;
• Intrusion detection: tg77.com employs real-time intrusion detection and prevention systems to monitor for and respond to security threats;
• Regular security audits: The Platform undergoes regular penetration testing and security audits by independent cybersecurity professionals;
• Staff training: All tg77.com personnel with access to personal data receive regular data privacy and security training.

While tg77.com takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your tg77.com login credentials and for notifying us immediately of any suspected unauthorized access to your account.

10. Cookies & Tracking Technologies

tg77.com uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function, including session management, login authentication, and security. These cannot be disabled without affecting Platform functionality;
• Functional cookies: Remember your preferences such as language settings and game display options to provide a more personalized experience;
• Analytics cookies: Collect anonymized data about how players use the Platform, helping us identify areas for improvement. Used only with your consent;
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the tg77.com Platform. tg77.com does not use third-party advertising cookies or share cookie data with advertising networks.

11. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by tg77.com. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 16.